We, as YupIt Australia Pty Ltd 29 619 915 614, are committed to respect and protect the privacy of all those users who visit our website (www.yupit.io) and all those website visitors who access our website or services through any mobile application.
Please read the following privacy policy that explains how we use and protect your information. We strongly recommend you read this policy and ensure you fully understand and agree with it, before you access or use any of our services.
By visiting or ordering services on this Website, you agree and where required you consent to the collection, use and disclosure of your personal information as set out in this policy
Either on visiting or making an order on our website YupIt, you may be asked to provide your personal information like your name, address, telephone number, email ID, and other contact details and bank details to ease payment process. These details include credit or debit card information.
We may also collect transaction details relating to your use of our products, services or benefits, and information about your usage of the Website and information about you from the messages you post to the Website and the e-mails or letters you send to us.
By accessing our website / app information and/or services using your mobile devices such as (but not limited to) smartphone, tablet, laptop or other devices/technology including mobile applications, you should expect that YupIt’s data collection and usage as set out in this privacy policy will apply in that context too.
We may collect technical information from your mobile device or your use of our services through a mobile device, for example, location data and certain characteristics of, and performance data about your device, carrier/operating system including device and connection type, IP address, mobile payment methods, interaction with other retail technology such as use of NFC Tags, QR Codes or use of mobile vouchers.
We also collect personal information through our related bodies corporate, our business partners, and third parties who supply services to us.
We will not collect sensitive information from you or any third party.
From time to time, you may provide us, and we may collect from you, personal information of a third party (for example, for delivery purposes). It is your responsibility to ensure that those persons are aware of this Privacy Policy, understand it and agree to accept it. In the absence of your required personal information, we may not be able to provide you with the products, services or benefits you have requested.
Your personal information will enable us to bill you and to contact you where necessary concerning our services. We will also use and analyse the personal information we collect so that we can improve and develop our business. Where appropriate, now and in the future, you may have the ability to express your preferences around the use of your data as set out in this privacy policy and this may be exercised through your chosen method of using our services, for example mobile, mobile applications or any representation of our Website.
We will not use your personal information for any other purpose without first seeking your consent, or where authorised or required by law.
We may use your personal information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services.
Where you have indicated accordingly, you agree that we may also share personal information with third parties (including those in the food, drink, leisure, marketing and advertising sectors) to use your information in order to let you know about goods and services which may be of interest to you (by post, telephone, mobile messaging (e.g. SMS, MMS etc.) and/or e-mail).
If you do not want us to use your data in this way or change your mind about being contacted in the future, please let us know by using the contact details set out below, amending your profile accordingly, and/or via the unsubscribe function made available to you with each direct marketing communication.
Please note that by submitting comments and feedback regarding the Website and the services, you consent to us to use such comments and feedback on the Website and in any marketing or advertising materials. We will only identify you for this purpose by your first name and the city in which you reside.
If our business enters into a joint venture with, purchases or is sold to or merged with another business entity, your personal information may be disclosed or transferred to the target company, our new business partners or owners or their advisors.
In addition, we may need to provide your information to any restaurants (“Partner Restaurants”) that you have placed your order with. By submitting your personal information, you agree to this transfer, storing or processing. YupIt will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Your personal information like debit or credit card details will be accessed by Third parties to provide support services related to payments for us.
If you have consented, we may allow carefully selected third parties, including marketing and advertising companies, our affiliates and associates, to send direct marketing to you occasionally about services that may be of interest to you. They may contact you by telephone, SMS as well as by email. If you change your mind about being contacted by these companies in the future, anytime you may opt-out by unsubscribing direct marketing communication.
We take steps to protect your personal information from unauthorised access and against unauthorized processing, accidental loss, damage and harm. We will keep your personal information for a reasonable period or as long as the law requires. In addition, we take reasonable steps to destroy or permanently de-identify personal information when we no longer need it.
Alas, the transmission of information via the internet is not entirely secure. Although we will take steps to protect your personal information, we cannot guarantee the security of your data transmitted to the Website. We do not accept responsibility for the security of information you send to or receive from us over the internet, or for any illicit access or use of that information.
We advise you not to share your password with anyone. Where you have chosen a password which allows you to access certain parts of the Website, you are responsible for keeping this password confidential.
We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up to date. In case you amend your details like contact email ID or phone number, please let us know by amending your profile accordingly.
You have the right to see the personal information we hold about you (“Access Request”) and to ask us to make any changes to ensure that it is accurate and up to date, unless an exception under the Privacy Act 1988 (Cth) applies In the event that you make an Access Request, we may charge a fee for retrieving this information, in which case we will inform you of the fee and obtain your agreement to that fee before providing the information.
We will promptly acknowledge and investigate any complaint about the way we manage personal information.
Our website use cookies to track user traffic patterns. A cookie is a small data file that a website may write to your hard drive when you visit it. They allow us to identify you on your next visit or store your shopping cart contents. We do it only and only to better serve you when you revisit a website. You can refuse all cookies by turning them off in your browser. However, full functionality for our websites requires the use of cookies.
Whenever a page is accessed on our website, cookies record information such as the time, date and specific page. We collect such information for statistical and maintenance purposes that enables us to continually evaluate our website performance for users.
Our Services include certain Social Media features and widgets, such as the “Google Sign-in” features, “Facebook Like” button, the “Share this” button or other interactive mini-programs (“Social Media Features”). These Social Media Features may collect information such as your IP address or which page you are visiting on our Website, and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties are governed by their policies and not ours.
Any changes to our Privacy Policy will be posted to the Website. And, where appropriate, the same will be updated to you via e-mail notification.
All the reasonable steps to address and resolve any issues will be taken by us.
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